Rider Terms and Conditions

1. What this agreement is

You have a vehicle you already ride. This agreement lets us put an advertising display on it and pay you for the space.

You are letting us use the space on your bike. You are not agreeing to do any work for us, to make any deliveries for us, or to ride anywhere on our behalf. We do not tell you where to go, when to go, or how to ride. What we pay for is the space and the exposure it gets while you go about your day as normal.

"We", "us" and "CurbCast" mean CurbCast Ltd, Norwich, UK. "You" means the person whose application we approve. "The box" means the CurbCast LED display, its mount, and any cabling or accessories we supply. The agreement starts when we approve your application and fit a box, and runs until either of us ends it under section 12.

2. What we pay you

What we pay is calculated from the time your vehicle is moving, because a parked vehicle isn't carrying the advert past anybody:

• £1.62 per hour of accrued moving time;
• capped at £200 per calendar month — around 123 hours of moving time in a month reaches the cap;
• a period of movement starts counting once it has lasted 2 minutes;
• traffic does not stop the clock — stops of up to 5 minutes at lights, junctions or a drop-off stay inside the same period;
• a longer stop ends the period; time parked after it does not count.

We pay monthly in arrears by bank transfer, normally within 10 working days of the month end. Your dashboard shows the recorded hours at any time.

If you think the figure is wrong, tell us within 60 days and we will go through the underlying data with you and correct it if it is wrong. A person reviews this, not an algorithm. If the box was faulty, offline or not reporting through no fault of yours, we will make a fair estimate in your favour rather than pay nothing.

This income is yours to declare. We do not deduct tax or National Insurance from it, and £200 a month is above the HMRC trading allowance, so you will need to include it in a Self Assessment return. If you are unsure how, HMRC publishes free guidance and we are happy to point you at it.

We may change the rates in future. We will tell you at least 30 days beforehand and it will never apply retrospectively to time already ridden.

3. Nobody is obliged to do anything

This is the heart of the arrangement, so we are explicit about it:

• You are never obliged to ride, and we set you no hours or targets. You ride your own miles for your own reasons. If you ride nothing in a month you simply earn nothing that month — we won't chase you about it.
• We never allocate you shifts or zones. Any preferences you gave at signup are indications so we can plan, not instructions. You choose when to ride, where to ride, and which routes to take.
• You can have the box taken off at any time, for any reason, without ending this agreement or owing us anything.
• You are free to work for anyone. Any delivery platform, any employer, any other advertising company — including our competitors. We do not ask for exclusivity and we will not ask you to stop.
• Equally, we are never obliged to give you a box or to leave one with you. We own the boxes, there are a limited number of them, and we choose which riders we place them with. See section 5.

You use your own vehicle and cover your own fuel, maintenance, insurance and running costs. We do not reimburse those and the fee is not grossed up for them.

4. The box is assigned to you and your vehicle

We approve riders individually. Before fitting a box we check your licence, your insurance and your vehicle documents — so the box is fitted to that vehicle, for you, and it stays that way.

You must not:

• let anyone else ride the vehicle while the box is fitted;
• move the box to a different vehicle, whether yours or anyone else's;
• pass the box to another rider, lend it, or let anyone else keep it.

This isn't red tape for its own sake. Your insurer has been told about a box on your bike, our cover and our compliance checks are tied to you, and we are legally responsible for knowing whose vehicle our equipment is on. Somebody we haven't checked riding with it puts all of that — and them — in a bad position.

If someone else needs to use your bike, take the box off first or ask us to remove it. If you change vehicle, or want a different rider to take a box on, just tell us: we'll re-check the documents and refit it properly. Neither costs you anything and neither is a problem — doing it without telling us is.

5. The box stays ours

We provide the box, the mount and the fitting free of charge. It remains CurbCast property at all times — you are its keeper, not its owner. You must not sell, lend, pledge, modify or open it, remove or deface its serial number, or let anyone else service it.

You agree to:

• keep it securely mounted where we fitted it, and check it before riding;
• keep it clear of your lights, indicators, number plate, mirrors and your own view of the road;
• stop using it immediately and tell us if the mount is loose, cracked or damaged — do not attempt a repair yourself;
• tell us within 48 hours if it is damaged, stolen, or stops working, and report any theft to the police and give us the crime reference;
• let us inspect, service, update or collect it on reasonable notice.

Who we place boxes with, and when we move them. We own the boxes and there are only so many of them, so where they go is our decision. We look for riders who are already out on the road a lot for their own work, and whose normal routes cover a good spread of the city — that is simply what gets the adverts seen by the most people.

For the same reason, we may take a box back and place it with another rider at any time, on reasonable notice. That includes when a box isn't getting the mileage or the coverage we need from it. It is a decision about where our equipment earns its keep — not a complaint about you, your riding or your work, and it does not stop you applying again later if your circumstances change.

6. Fair wear and tear, and damage

Fair wear and tear is expected and costs you nothing. The box lives outdoors on a working moped. Weathering, scuffs, faded casing, dead pixels from ordinary use, worn mounting hardware, ordinary component failure and damage from a genuine accident that wasn't your fault are all ours to put right. You will never be charged for any of it, and you should report faults without worrying — an unreported fault is a far bigger problem for us than a broken box.

What is not covered is gross negligence or deliberate misuse — serious carelessness well below the standard a reasonable rider would meet, or damage caused on purpose. For example:

• continuing to ride with a loose or damaged mount after we've asked you to stop;
• tampering with, dismantling, re-wiring or attempting to repair the unit;
• deliberately submerging, striking or defacing it;
• leaving it somewhere plainly unsafe after being warned, or not reporting a theft;
• using it to display anything other than the adverts we send it.

Where that happens, you agree to cover the cost of putting it right. That charge:

• is the actual, evidenced cost of repair or, if repair isn't sensible, of a like-for-like replacement, reduced to reflect the age and condition the box was already in;
• can never exceed the replacement value of the box, whatever the damage costs us;
• is not a fine and we make no profit on it — you get the quotes or invoices in writing, with a breakdown, before you are asked for anything;
• can be disputed. Tell us within 14 days of the breakdown and we will not pursue it until we have talked it through and given you a written answer.

Taking it from what we owe you. You agree we may set a charge under this section against money we still owe you. We will never take more than 25% of any one month's payment, spreading anything larger across later months, and never while a dispute under this section is still open. Money you have already been paid is never clawed back, and earnings are never cancelled or forfeited.

We photograph and record the condition of the box when we fit it and when we collect it, and give you a copy both times. If the box is lost or stolen through no fault of yours and you told us promptly, you owe us nothing.

7. Location tracking

The box records where it is. We use that to work out your fee, to estimate how many people saw the adverts across Norwich, and to know where our equipment is. Because this is the part people are most surprised by, we set it out plainly:

• it records the location of the box on the vehicle — not you, and not your phone;
• the box records whenever it has power from the bike. If you want that to stop — for a while or for good — tell us and we will disconnect or remove it. There's no penalty and nothing owed;
• we do not use it to judge how fast you ride, to performance-manage you, or to look at your other delivery work;
• advertisers see Norwich-wide coverage in aggregate. They are never given your name, address, identity or individual route.

The full detail — what we collect, why we're allowed to, how long we keep it, and how to object — is in the Rider Privacy Notice, which forms part of this agreement. If you carry a passenger, please let them know the box records location.

8. Your vehicle, licence and insurance

Before we fit a box, and for as long as it is fitted, you confirm that you:

• are 18 or over and have the right to work in the UK;
• hold a valid licence or CBT for the vehicle, and keep it taxed, MOT'd where required and roadworthy;
• hold valid motor insurance covering how you actually use the vehicle, including hire and reward or delivery use.

You also confirm you have checked that your delivery platform's own rider terms allow third-party advertising on your vehicle. We can't check that for you. If a platform objects, tell us and we will remove the box.

Tell us straight away if your insurance is cancelled or your licence is revoked. The agreement is suspended and we will collect the box until it is sorted out.

9. How the vehicle is used

Ride normally. The box is there because you were going about your day anyway, and that is the whole point of it. Specifically, you must not:

• park the vehicle somewhere to display the advert, or use it as a stationary billboard;
• ride routes purely to display advertising rather than for your own purposes;
• use the vehicle principally for advertising rather than for your own work.

This matters more than it looks. A vehicle used mainly for advertising needs advertisement consent from the council; a vehicle carrying ads incidentally does not. Keeping to the above keeps us both on the right side of that line.

10. What plays on the screen

We decide what the box displays and can change it remotely. You must not alter, replace, obscure or switch out the content, or display anything of your own.

The content is our responsibility, not yours. If anyone brings a claim against you because of something displayed on the box, we will cover it and deal with it, provided you tell us promptly and let us handle it.

If the screen is ever causing a genuine safety problem — dazzling you or other road users at night, for instance — stop riding with it and tell us straight away. We would far rather lose the airtime than have an accident, and you will never be penalised for making that call.

11. Responsibility and liability

You are responsible for your own riding and your own vehicle. You are not our agent and cannot make commitments on our behalf.

We are responsible for the box being safe and fit for the purpose we supplied it for, and for fitting it properly. If it is faulty, stop using it and tell us.

Nothing in this agreement limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Beyond that, our total liability to you under this agreement is limited to the fees we have paid you in the 12 months before the claim.

12. Ending this agreement

You can stop at any time, for any reason or none, by telling us. A few days' notice helps us arrange collection but is not a condition. You keep everything already earned.

We can end it on 14 days' notice, without needing a reason. We can end it immediately if you seriously break these terms — in particular the gross negligence or deliberate misuse in section 6, giving us false documents, riding uninsured, or using the box unlawfully.

We may also simply want the box back to place it with another rider — see section 5. We will give you reasonable notice, and everything you have earned is still paid.

When it ends, make the box available for collection within 14 days. We collect at a reasonable time and place — you are not expected to post it or pay to return it. Any fee earned is paid in the normal cycle.

13. General

We may update these terms. If a change materially affects you we will tell you at least 30 days beforehand by email, and you are free to end the agreement if you don't accept it. The current version is always on this page with its version number, and we keep a record of which version you accepted.

If any part of these terms turns out to be unenforceable, the rest still applies. This agreement is governed by the law of England and Wales, whose courts have jurisdiction.

Nothing here takes away any statutory right you have. If a court or tribunal ever decides your legal status is different from how this agreement describes the arrangement, your statutory rights apply in full regardless of what this document says.

14. Talking to us

Email hello@curbcast.co.uk or WhatsApp +44 7836 295351. We are a small Norwich operation — if something is wrong, tell us and we will usually sort it the same day.